Return of Package
If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional shipping fee. Please contact us directly at (951) 365-3388 for any questions or concerns regarding delivery.
Refund of Package
As federal law and the California Department of Alcoholic Beverage Control states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.
Once your Wine Club Shipment, Online Store or Tasting Room Order has been processed and a change of address is required while in route, a one-time complimentary reroute will be honored. Please contact the Wine Club Department at (951) 365-3388 directly. After the one-time complimentary reroute, a charge of $22.00 will be applied to the order for the reroute fee.